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Refund and Returns Policy

Return Policy

Thank you for shopping with us. We are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied, we offer a 30-day money-back guarantee. Below are the details of our return policy:

Eligibility for Returns:

  1. Items must be returned within 30 days of the purchase date.

  2. Items must be in their original condition and in the original packaging. Opened and used items are eligible for return as long as they are not damaged.

  3. A valid proof of purchase (e.g., receipt or order confirmation) must be provided.

How to Initiate a Return:

  1. Contact our customer service team at [email/contact number] to request a return authorization.

  2. Once approved, you will receive a return shipping label and instructions on how to send your item back to us.

  3. Pack the item securely and include all original packaging and materials.

Refund Process:

  1. Once we receive and inspect the returned item, we will notify you of the status of your refund.

  2. Approved refunds will be processed to the original payment method within 5-7 business days.

  3. Shipping fees are non-refundable unless the return is due to an error on our part (e.g., wrong or defective item).

Damaged or Defective Items:

If you receive a damaged or defective item, please notify us immediately. We will arrange for a replacement or refund at no additional cost to you.

Contact Us:

If you have any questions or concerns about our return policy, please reach out to our customer service team at [email/contact number].

We value your business and strive to provide a hassle-free shopping experience. Thank you for choosing us!