Return Policy
Thank you for shopping with us. We are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied, we offer a 30-day money-back guarantee. Below are the details of our return policy:
Eligibility for Returns:
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Items must be returned within 30 days of the purchase date.
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Items must be in their original condition and in the original packaging. Opened and used items are eligible for return as long as they are not damaged.
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A valid proof of purchase (e.g., receipt or order confirmation) must be provided.
How to Initiate a Return:
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Contact our customer service team at [email/contact number] to request a return authorization.
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Once approved, you will receive a return shipping label and instructions on how to send your item back to us.
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Pack the item securely and include all original packaging and materials.
Refund Process:
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Once we receive and inspect the returned item, we will notify you of the status of your refund.
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Approved refunds will be processed to the original payment method within 5-7 business days.
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Shipping fees are non-refundable unless the return is due to an error on our part (e.g., wrong or defective item).
Damaged or Defective Items:
If you receive a damaged or defective item, please notify us immediately. We will arrange for a replacement or refund at no additional cost to you.
Contact Us:
If you have any questions or concerns about our return policy, please reach out to our customer service team at [email/contact number].
We value your business and strive to provide a hassle-free shopping experience. Thank you for choosing us!